Terms and Conditions - Pressure Washing Battersea

Welcome to Pressure Washing Battersea. By using our services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before engaging our services.

1. Service Agreement

Our Pressure Washing Battersea services include the cleaning of residential and commercial properties using high-pressure water jets and eco-friendly cleaning solutions. By contracting our services, you acknowledge and agree to the scope of work as outlined in our service proposal.

1.1 Service Scope

Exterior cleaning of buildings, driveways, patios, and walkways.
Removal of mold, mildew, and other contaminants from surfaces.
Application of protective coatings where applicable.

2. Payment Terms

Payment for services rendered by Pressure Washing Battersea is due as follows:

Deposit: A 50% deposit is required upon acceptance of the service agreement.
Balance: The remaining 50% is due upon completion of the service.

We accept the following payment methods: credit/debit cards, bank transfers, and cash.

3. Cancellation and Rescheduling

We understand that schedules can change. Please adhere to the following guidelines for cancellations or rescheduling:

Cancellations must be made at least 48 hours in advance to avoid any cancellation fees.
Rescheduling requests should be communicated as soon as possible. We will make every effort to accommodate your new preferred date.
Late cancellations or no-shows may incur a fee equivalent to 25% of the total service cost.

4. Liability and Insurance

Pressure Washing Battersea is fully insured. While we take all necessary precautions to prevent damage to your property, the following terms apply:

We are not responsible for pre-existing damage or weaknesses in surfaces prior to our service.
Any accidental damage caused during the service will be addressed promptly and repaired at our expense.
Clients are advised to inform us of any delicate or valuable items in the service area.

5. Client Responsibilities

To ensure an effective and smooth service, clients are expected to:

Provide clear access to all areas to be cleaned.
Remove or secure any fragile or valuable items in the vicinity.
Inform us of any specific concerns or requirements before the service begins.

6. Service Limitations

Our pressure washing services are designed for general cleaning purposes. The following limitations apply:

We do not guarantee the removal of all stains or contaminants, especially those deeply embedded.
Certain surfaces may require specialized cleaning methods not covered under our standard services.
Weather conditions, such as heavy rain or extreme temperatures, may affect the quality and scheduling of our services.

7. Warranty

We stand by the quality of our work. Our warranty includes:

A 30-day warranty covering any defects or issues arising from our service.
Free retouching or re-cleaning if the service provided does not meet our quality standards.
Exclusions include damage caused by external factors beyond our control.

8. Privacy Policy

Respecting your privacy is important to us. Our privacy policy ensures that:

All personal information provided is kept confidential and is only used for service-related purposes.
We do not share your information with third parties without your consent, except as required by law.
Your data is securely stored and protected against unauthorized access.

9. Dispute Resolution

In the event of a disagreement, we strive to resolve disputes amicably and efficiently:

Initial disputes should be communicated directly to our customer service team.
If unresolved, the matter may be escalated to mediation or arbitration as per the prevailing laws.
Both parties agree to act in good faith to reach a mutually acceptable resolution.

10. Changes to Terms and Conditions

Pressure Washing Battersea reserves the right to modify these terms and conditions at any time. Clients will be notified of any significant changes, and continued use of our services after such changes constitutes acceptance of the new terms.

11. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Battersea. Any legal proceedings arising from the use of our services will be subject to the exclusive jurisdiction of the courts in this area.

12. Acceptance of Terms

By engaging the services of Pressure Washing Battersea, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.